FAQ

Although we process most withdrawals instantly, some currencies may take longer than others to be confirmed on the blockchain. The average payout time is 5 minutes for most cryptocurrencies, but if our team needs to review the transaction, it can take up to 24 hours.

After you create a Mega Dice account, opt in for the Welcome Offer and make your first deposit of €20 or more, you won't receive a 200% bonus in Bonus Funds immediately. Instead, the 200% bonus amount will be credited to you in 10 fractions in cash. To unlock each fraction, you need to wager 6x your deposit amount. Each fraction you receive will be equal to 20% of your initial deposit, which is 10% of the total bonus amount. The more you wager, the more cash fractions of the bonus you'll receive. In addition to this, you'll also get 50 free spins for the 'Wanted Dead or a Wild' slot game and Sports Free Bet.
Once you create an account, you are eligible for this bonus for 30 days, and you can receive its benefits only once per household and IP address. Creating multiple accounts to abuse the promotion can result in the closing of duplicate accounts, leaving only your initial account active.

We progressively pay out the welcome bonus as you wager your available funds. For example, if you deposit €100, you will automatically qualify for up to €200 welcome bonus. Each time you wager six times the original deposit amount, you will receive 10% of the 200% welcome bonus in cash. In this case, you would need to wager €600 to receive €20 for free.

After making your first deposit, equal to or greater than €20, you can head to the casino and open the "Wanted Dead or a Wild" slot to start playing. A pop-up will notify you of your Welcome Bonus benefits, allowing you to use them immediately.
If the "Wanted Dead or a Wild" slot isn't available in your country, you can contact our Customer Support at help@megadice.com to get free spins on a different slot game.

Enjoy our casino on any device with ease!
• Android: Open our website, tap the browser menu, and select "Add to Home Screen."
• iPhone: Open in Safari, tap the Share button, and choose "Add to Home Screen."
Desktop: Click "Install" near the star icon in Chrome, confirm, and access the app from your desktop or Start menu.
Instant play has never been simpler!

Our customer service team is available 24/7, and you can contact us via the Live Chat option you can find by clicking on your profile icon or via email at help@megadice.com.

Whenever you encounter this change, it means the provider of the game you are playing doesn’t support the display of cryptocurrencies in their games. However, your stakes and wins are still credited and debited from your balance in crypto.

You can create a Mega Dice account in less than 30 seconds by clicking “Sign Up” in the top right corner. You will have to provide a valid email address, choose a username and password, and agree to our Terms and Conditions. Clicking “Sign Up & Play” will finalize the process and grant you full access to your account.

To reset your password, click “Login” and click the link under “Forgot Password?” to initialize the account recovery process. You’ll need to provide the email address you used to register your account, and we will send further instructions to your email.

We may run verification checks after you create your account to ensure fair play and prevent fraud, money laundering, and underage gambling. Refusing to provide personal information or documentary evidence may result in the permanent or temporary suspension of the account.

You can view your transaction, casino, and sports betting history by navigating to the Activity tab under Settings. You can access Settings in the drop-down menu by clicking your profile icon on the top right.

You can make your first deposit with crypto immediately after you create a Mega Dice account by clicking on your profile icon on the top right and selecting “Wallet” on the drop-down menu. Choosing your preferred cryptocurrency will reveal the depositing address to which you can deposit using your crypto wallet or third-party applications. 

In addition, you can open the “Buy Crypto” tab to purchase cryptocurrencies with your credit card.

We aim to process withdrawal requests as quickly as possible, but some currencies may take longer than others, depending on your withdrawal method and traffic volumes. The average payout time is 5 minutes for most cryptocurrencies, but if our team needs to review the transaction, it can take up to 24 hours.

You can use a blockchain explorer to monitor the transaction hash to gain insight into the transaction’s status and details. You’ll be able to see if the transaction was processed successfully, and if it’s still pending, you’ll see if the blockchain has validated and recorded the transaction. 

If your deposit is not showing, it’s likely because it requires one or more blockchain confirmations that need to take place before your account receives the funds. During this period, your transactions will show as “Initiated” in your “Activity” tab under “Settings.”

Besides the blockchain confirmations, you will, unfortunately, lose your deposit if you deposit less than the minimum or use an unsupported network.

Mega Dice does not charge any fees on deposits or withdrawals. You may however have to pay provider or mining fees depending on the method you use to deposit.

Your welcome bonus will be automatically added to your account if you opt in for the bonus and your first deposit is €20 or more during the first 30 days after creating your account.

After making your first deposit, equal to or greater than €20, you can head to the casino and open the "Wanted Dead or a Wild" slot to start playing. A pop-up will notify you of your Welcome Bonus benefits, allowing you to use them immediately.

If the "Wanted Dead or a Wild" slot isn’t available in your country, you can contact our Customer Support at help@megadice.com to get free spins on a different slot game.

All bonus offers at our crypto casino require an initial deposit of at least €20.

Wagering represents the balance you use for gambling, and it helps you unlock your bonuses. You will receive 10% of the 200% Bonus Funds from your first deposit of over €20 each time you wager more than six times the amount of your initial deposit. For example, if your first deposit is €100, you’ll get €20 for free each time you wager €600, up to €200 in total.

You can view the history of your activities on our online casino by clicking on your profile icon on the top right, opening “Settings,” and navigating to the “Activity” tab. Here, you’ll have a detailed overview of your previous transactions and casino and sports bets.

Mega Dice operates fairly and legally, and the providers of the games you can find in our online casino have fairness guaranteed by our gaming license certificate. That means Mega Dice undergoes constant monitoring and audits to ensure fairness to all its players.

Although you can make deposits using cryptocurrencies, not all providers of our casino games support displaying crypto. That means you can still use cryptocurrencies to gamble, but you’ll see the in-game balance in USD or EUR. However, we are constantly working on new implementations and functionalities, so you can look forward to future updates that might change this.

You can play most of our slots and crash games for free by hovering over them and clicking the “Play for Fun” option. However, you won’t be able to transfer any winnings to your actual balance. Kindly note that you need to be logged out of your account to play the games in demo mode.

Most providers allow you to continue where you left off if your internet connection or PC power is interrupted. You can find the information for each game by navigating to its “Settings” or “Information” tabs in-game. However, if the game keeps playing while you reconnect, your winnings will appear on your account as usual.

Mega Dice prioritizes security and undergoes frequent audits to ensure the safety of your balance. We are constantly testing our infrastructure against vulnerabilities that could lead to theft of funds, and we have implemented technical measures to prevent security breaches.

Although you need to ensure your password isn’t available to other users, we will reset your password if we notice unusual activities on your account. If you suspect that someone else may have access to your betting account, you should immediately change your password and notify customer service.

We provide a high level of privacy and data integrity via SSL certificates, a powerful encryption-based Internet security protocol that ensures your activities on our websites are private.

Mega Dice has a wide selection of popular eSports titles, including Counter-Strike, Valorant, League of Legends, Overwatch, eSoccer, and more. We provide a high-quality stream of the games and an intuitive interface layout that helps you monitor current games and view upcoming matches.

You can start making sports bets for as little as $0.1 for Single, Combo, and System bets.

Although our website doesn’t impose a maximum sports betting limit, Sportsbook reserves the right to determine the maximum bet amounts on all sporting events.

Visit megadicetoken.com, connect your wallet, and purchase $DICE using SOL, ETH, or BNB.

The $DICE presale will end when either the soft cap or the hard cap is reached. The soft cap is $5 million, and the hard cap is $10 million.

Currently, the token will only be available on a DEX - with plans to list on CEXs later in our roadmap.

Visit megadicetoken.com, scroll down, and you will see the option to view our whitepaper.

Solana is our chosen network due to its fast transaction speeds and low costs.

Yes, all games contribute 100% to each season’s airdrop.